Walmart is expanding its in-home delivery service to 10 million more US households, including Greater Philadelphia. Additionally, customers in Camden and Wilmington can enjoy the convenience of having fresh groceries and essentials delivered right to their doorstep or even placed directly into their kitchen or garage refrigerators.
Haley McShane, general manager of in-home at Walmart says: “The expansion of In-home comes at the perfect time for families in Greater Philadelphia who are embarking on the busy summer season and are looking for faster, more convenient ways to complete those everyday chores.”
Ultimate convenience for customers
To use Walmart’s in-home delivery service, customers can shop on Walmart.com or the Walmart app for items eligible for store delivery. They then choose the most convenient delivery window.
A trained in-home associate will deliver the items to the customer’s preferred location. For interior deliveries, the associate uses a one-time access code to unlock the door or garage. The entire delivery is recorded by a camera on the associate’s vest, and customers can access the footage from their phones for up to a week after the delivery.
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Is Walmart in a race for perfect delivery?
In March Walmart introduced express on-demand early morning delivery with the aim of accelerating its customer service.
Why does this matter? Walmart’s dedication to convenience doesn’t stop with the early hours. The company’s focused on providing a seamless shopping experience. Features like its Late-Night Express Delivery, Live Shopper for real-time interaction, and On-Demand Delivery for same-day service are all designed to empower its customers – and save time.
Market players heating up their game
Locate2u recently reported Walmart facing serious competition from Amazon.
Walmart, leverages its extensive network of physical stores to enhance its online shopping capabilities. While Amazon is a force to be reckoned with in the e-commerce space.
Where could the businesses be neck-on-neck?
Both companies have ventured into the drone delivery space. The two ‘giants’ in the industry are utilizing drone technology to enhance their delivery capabilities, aiming to offer faster and more convenient delivery options to their customers.
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Photo Credit: Walmart
About the author
Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.
