If your logistics business is losing money on deliveries and seeing customers disappear fast, you are not alone. I have been in logistics long enough to know that you cannot afford to have late deliveries. A transport management system can help.
Whether you are a trucking company, restaurant, or courier, you can understand that delivering on time is vital. Not only for your business, but to save you from a screaming customer.
Before I invested in this delivery technology, clients were constantly furious; here’s why:
- Some cargo was spoiled before it reached the customer: The driver took the traffic route.
- Lost trucks meant we often had missed cargo deliveries: Drivers took the wrong address.
If you are experiencing this right now, please listen up: You need a transport management system.
Let’s get you going on the right road, so you can stop losing money on deliveries.
How does real-time tracking fix your late deliveries
Picture this: You dispatch your fleet of trucks for the day’s deliveries.
- You see each truck’s location. You know exactly where they are throughout each stop.
- You don’t have to call customers all day.
- Deliveries arrive on time.
What’s the fix? You have visibility over your fleet with real-time tracking. This leads to better customer service by ensuring timely deliveries and reducing errors.
No matter if you have restaurant delivery drivers, or truck drivers, you have control.
Route optimization: How does it help my delivery business?
Please throw your paper maps away, everyone.
Route optimization is such a great find because it sets your drivers on a speedy route.
Yes, it takes traffic and weather into account. Additionally, machine learning algorithms can analyze historical data to further optimize routes and predict potential delays.
What’s the fix? Drivers take the fastest route, getting deliveries to customers faster.
How does a transport management system help my restaurant?
Restaurants, I hear you loud and clear.
You may be experiencing this: Food arrives cold, and the customer sends it back. Now, you’ve lost money on ingredients and delivery costs.
You may even be struggling with the wrong delivery address at times.
Instead of dealing with regular delivery delays and lost business, your restaurant needs a transport management system.
TMS software can automate complex logistics processes, ensuring timely and accurate deliveries.
So often in my logistics career, customers would ask: “Why can’t you deliver cargo on time?”
What’s the fix for your restaurant?
- Route optimization allows your drivers to deliver fast.
- The address is on the system: You have no more wrong deliveries.
- Proof of delivery: Your driver can take a photograph of the delivery, so you’ll know customers definitely received their order.
A transport management system means delivery success
Your deliveries don’t have to be a struggle any longer. Your new delivery technology can set your logistics operations on the right course.
Transport management software assists in planning, executing, and optimizing the movement of goods, enhancing visibility and efficiency in your logistics operations.
I want to leave you with this: Once I started using a transport management system, my logistics process improved in such a way that I had more time to do things like:
- Search for new business opportunities.
- Scale my business: I wasn’t wasting time and could focus on growth.
- Get home earlier: I didn’t pour over spreadsheets until late into the night.
About the author
Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.
