Austrian Post achieved a new milestone in 2023. The country’s leading logistics and postal services provider deftly managed an increase in parcel volumes, transporting more than 200 million items.
This is an increase of 10% on the 181 million parcels transported during 2022. Director of the board of management for parcel and logistics, Peter Umundum, says they successfully continued their growth course in Austria.
Austrian Post’s new record
Umundum says the milestone of transporting more than 200 million items was achieved “by attracting new shippers and expanding national and international cooperation.”
He adds that quality and quantity “go hand in hand,” as can be seen by Austrian Post’s dedication to delivering parcels on time. The service has a first-time delivery rate of around 94%.
Austrian Post’s new record ties in with the trajectory set during its success in 2023. In November, when releasing the key figures for Q1 to Q3, CEO Georg Pölzl said: “Against this backdrop, we are very satisfied with the development of Austrian Post.”
“Growth in the parcel business as well as the increase in financial services managed to offset the decline in letter mail and direct mail items,” Pölzl added at the time.
Strategic moves and future goals
The postal service also showed an improvement in its earnings indicators for the first three quarters of 2023. Earnings before interest, taxes, depreciation, and amortization (EBITDA) increased by 9.5% to €282.4 million ($309.1 million).
Austrian Post’s target for 2024 is to achieve revenue growth, “especially in the parcel business, to offset cost increases and maintain the track record of stability in earnings development.”
The postal services provider will also work towards ensuring emissions-free delivery in Austria by 2030. Pölzl says: “Not only do we strive to offer our customers outstanding quality, we also want to be in the lead in terms of green logistics.”
Austrian Post’s international operations
During the 2023 financial year, the postal service also set a new record for parcels shipped across its extended region of operations.
It achieved this by transporting more than 475 million parcels – an increase of 10% – across Azerbaijan, Bosnia, Herzegovina, Bulgaria, Croatia, Montenegro, Serbia, Slovakia, Slovenia, Hungary, and Türkiye.
Turkey’s Aras Kargo and Starex in Azerbaijan transported 206 million items. As per the company’s Investor Presentation, the divisions in its other Central and Eastern Europe (CEE) countries processed almost 70 million parcels:
- Parcel Austria: increase of 10.3%.
- Türkiye: increase of 45.5%.
- CEE/SEE: Increase of 12.0%.
In December, Austrian Post partnered with e-commerce platform TEMU to provide delivery for customers.
NOW READ: TEMU partners with Austrian Post
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About the author
Cheryl has contributed to various international publications, with a fervor for data and technology. She explores the intersection of emerging tech trends with logistics, focusing on how digital innovations are reshaping industries on a global scale. When she's not dissecting the latest developments in AI-driven innovation and digital solutions, Cheryl can be found gaming, kickboxing, or navigating the novel niches of consumer gadgetry.
