Digital parcel lockers are expected to grow to USD 2,219 million by 2030.
This rapid growth is expected globally, driven by the massive interest in online shopping.
Customers want more convenience, contactless deliveries, and efficient last-mile logistics. Businesses are noticing this trend and are now prioritizing what customers want.
Smart cities are being built and there is more consumer consciousness around sustainability.
Indoor parcel lockers shaped by commercial buildings
Commercial buildings, residential complexes, and corporate offices are becoming safe spaces for citizens where they spend most of their time during the day.
This automatically becomes the place where they want their online shopping delivered.
To avoid the in-person, time-consuming handover between the customer and the delivery man, customers are becoming more interested in digital parcel lockers at work.
These lockers provide secure, contactless delivery solutions, particularly in areas with high foot traffic.
Outdoor parcel lockers becoming a public hit
Outdoor digital parcel lockers in malls, transit hubs, and university campuses are becoming crucial to the last-mile delivery infrastructure.
The best part about these outdoor parcel lockers is that they offer 24/7 accessibility and security because they are in a public space.
There is a growing demand for convenience around the clock, which is driving the expansion of parcel lockers.
Are retailers adapting to the parcel locker trend?
The use of digital parcel lockers is helping retailers streamline their logistics and improve customer satisfaction, which in turn is driving market growth.
The Valuates report states that retailers are increasingly adopting omnichannel strategies to enhance the customer experience. Digital parcel locker systems are a key component of these strategies.
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About the author
Mia is a multi-award-winning journalist. She has more than 14 years of experience in mainstream media. She's covered many historic moments that happened in Africa and internationally. She has a strong focus on human interest stories, to bring her readers and viewers closer to the topics at hand.
