Mother’s Day is approaching, and it’s time to get ready to order that special bunch with same-day delivery.
This is why 1-800-Flowers, a top floral retailer that handles the delivery of 100 million stems each year, sought a last-mile delivery partner like Walmart GoLocal. This collaboration ensures that hundreds of 1-800-Flowers shops can provide customers with dependable, same-day delivery.
Route optimization
Walmart GoLocal, with its advanced route optimization and batched delivery, helps 1-800-Flowers deliver orders at a cost-effective price. These features save valuable time and ensure that clients’ gifts get delivered promptly.
Other helpful features like proof of delivery enhance reliability and customer satisfaction. Customers can track every step of the process, from when your order is placed until your flowers reach their recipient, minimizing cancellations and complaints.
Seamless delivery
Since Walmart GoLocal is a white-label service, 1-800-Flowers maintains control of the experience from start to finish, giving customers the assurance that their Mother’s Day bouquet will be delivered with care.
Khalil Burn, a 1-800-Flowers employee, says: “All we have to do is click a few buttons on the computer; someone will come pick up the order, drop it off, and they’ll send a photo to prove that they delivered the order successfully.”
Locate2u’s software helps delivery companies
Locate2u has route management software, that companies can use to get Mother’s Day flowers to mom’s door fast.
Route optimization allows customers to avoid traffic, by choosing the shortest route, considering weather hazards.
A benefit of route optimization for a delivery company: It gives businesses a delivery sequence so they can assist customers in having a great experience – and making deliveries on time.
Live tracking
When a customer places an order, a live tracking link is automatically generated for each individual.
Customers can view the live tracking and follow a Mother’s Day flower delivery’s path and when it will arrive at their doorstep. In the meantime, your customer feels at ease about the entire experience because they can stay in control. They’ll have peace of mind and likely keep your store’s number on speed dial.
Locate2u can track your fleet, so on Mother’s Day, you’ll have an oversight of your entire fleet in the field. You can also manage bookings, so you will have all your bases covered. Customers won’t have to keep phoning to check the delivery time; the live tracking app keeps them in control of the delivery.
Photo Credit: Canva
About the author
Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.
