Significant investments in logistics and supply chain management are fueling the growth of the last-mile delivery software market, reports Future Market Insights.
“The growing e-commerce sector makes consumers expect faster and more transparent delivery services; businesses focuses on fulfilling new needs of their consumers through investments in an advanced last-mile delivery software,” reads the report.
Delivery companies are using last-mile delivery software to optimize their business, and to get products to customers fast.
The best deliveries are speedy deliveries
In his book titled Delivery, Australian expert and founder of Zoom2u Technologies (ASX:Z2U) Steve Orenstein says: “The best deliveries are speedy deliveries. Same-day delivery (or next day, depending on the time the product is ordered) is what wows customers.”
Future Market Insight’s report shows the last-mile delivery software market is set to grow at a compound annual growth rate of 12.9% in the next 10 years – this is an indication of strong growth.
What last-mile software features are companies using to deliver?
The report points out that the retail sector is seeing a surge in demand for efficient last-mile delivery solutions due to the rapid growth of e-commerce.
As online shopping expands, businesses must keep up with consumer expectations for fast and reliable deliveries.
Last-mile delivery software has features that can benefit an e-commerce business:
- Route optimization: Helps a company plan more efficient delivery routes.
- Real-time tracking: Customers can stay updated on shipments.
- Automated messages: Shows transparency and builds trust with customers.
- Delivery accuracy: Means companies can keep customers happy.
Here’s a scenario: You own an e-commerce business. A customer eagerly awaits their package, checking their tracking number every hour like it’s the last scene of a suspense movie.
With last-mile delivery software, you’re not just hoping for the best—you’re delivering with confidence.
The last-mile delivery challenge: How to get it right
The report emphasizes that investing in last-mile delivery software helps businesses tackle urban challenges like traffic and parking issues. These advanced tools improve delivery times and boost operational efficiency.
Here’s why this technology can help logistics businesses:
A report by Bettermile Triangle Management Services on last-mile delivery tracking highlights that customers expect high parcel visibility as it impacts their daily planning.
Key findings were:
- 96% of recipients check their order status on delivery day.
- 70% revisit the tracking site multiple times for updates.
- 54% of respondents said that knowing their package’s arrival within a 1- to 2-hour window is the most important part of the delivery experience.
Companies like Amazon and Walmart are mastering the final-mile delivery space. Locate2u recently reported on 11 ways Amazon is improving last-mile delivery.
One of these ways being the company’s innovative glasses designed to enhance delivery drivers’ productivity, offering a futuristic edge to the delivery process.
These smart glasses could save valuable seconds during deliveries.
Equipped with an embedded screen, the glasses are set to provide real-time navigation directly within the driver’s field of vision.
This feature acts as a virtual co-pilot, guiding drivers seamlessly while they stay focused on the road.
NOW READ: New Ray-Ban Meta smart glasses could help delivery drivers
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About the author
Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.
