People may say, ‘so what’s the big deal about delivery management software’. Well, if your logistics company specializes in transportation and needs to manage time, customer expectations while delivering cargo in good time, then you need good delivery management software.
Put yourself in the driver’s seat. Fasten your seatbelts, and let’s explore the role of delivery management software.
You live in a fast-paced world with a highly competitive logistics industry. The need for efficient and reliable delivery management has never been more important.
Why does this matter? This technology enables companies to handle higher volumes with accuracy and agility. This can go a long way in customer satisfaction.
E-commerce Boom: The Role of Logistics
Consumer expectations continue to rise. This is being driven by the e-commerce boom and the demand for same-day delivery.
Businesses are increasingly turning to delivery management software to improve operations and get items to customers fast. Business logistics, including transportation, storage, and management of raw materials, plays a crucial role in this process.
Imagine if you were an online store with a small driver fleet. Your drivers could make use of software to ensure deliveries are made as soon as possible. The logistics industry is essential in supporting the e-commerce boom, ensuring efficient movement of goods from suppliers to customers.
Verified Market Research reports e-commerce has changed significantly in the last decade. You may just lose out big if you don’t invest in delivery software.
Tools to help with end-to-end logistics management
Delivery management software comprises a range of tools designed to plan, action, and optimize the end-to-end delivery process. Effective logistics management ensures smooth movement along the supply chain, providing a competitive advantage and positively impacting your company’s bottom line. Your logistics company needs this software to make the most of each business day.
Locate2u has delivery management software that helps companies manage their deliveries. Logistics management software assists businesses with routing and shipping decisions, cost containment, investment protection, and goods movement tracking.
You may have a delivery company and you have order cut off times because your current manual system only allows for a specific number of deliveries in a day.
Step aside please, you need this modern technology to put you on the right road.
Picture this: You are a popular store with a high volume of deliveries. You are managing your store on your fossil Excel spreadsheets.
Your store cuts off its delivery order time at 2pm daily, even on weekends. You’re losing out on some valuable sales for the remainder of the day. Your customers have even expressed their dissatisfaction that your order cut-off is too early.
Features of delivery management software for supply chain management
In today’s modern world, you need this software to optimize your delivery operations and improve inventory management by optimizing inventory levels and planning for increased demand.
What if an important client has an urgent order after 2pm? Will you turn them away? Nobody can afford to turn away business.
Here why your store may be cutting off delivery time:
- Your current route planner is not working for you.
- Drivers are choosing routes they know, but not necessarily the fastest.
- Your shop can’t keep up with manual orders.
- Spreadsheet work is outdated and time consuming.
- You have never used optimization tools.
Efficient warehouse management is also crucial, as it involves utilizing warehouse space effectively and organizing goods within the warehouse.
Let’s explore the features of delivery management software that will put your on track
Route Optimization
This feature uses advanced algorithms and real-time data to determine the most efficient routes, organizing the inbound movement of materials through inbound logistics. This helps reduce delivery times and operational costs. Outbound logistics ensures the smooth flow of items through your company’s production line, warehouse, and ultimately to the customer.
Your company’s drivers are frustrated because they are forever staring at bumper-to-bumper traffic, taking the longest routes, and not actually delivering items in the correct order.
Route optimization will allow your driver to bypass high traffic zones, especially in peak hours when a customer has a craving!
Real-Time Tracking in logistics
Provides live updates on the status and location of deliveries, showcasing advanced logistics capabilities and enhancing transparency and communication with customers.
Here’s a scenario: A customer, One of your company’s customers, is expecting an urgent package.
The customer receives a notification from your company with an estimated delivery time and a link to track her package in real-time. The importance of the supply chain in logistics management and transportation ensures that the package moves efficiently from the warehouse to the customer’s doorstep.
The driver experiences some traffic congestion due to an accident. The real-time tracking system detects the delay and automatically reroutes the driver, avoiding the traffic and minimizing delay.
This feature will give your customers peace of mind knowing the exact location of their parcel.
Proof of Delivery in logistics
This feature captures electronic signatures, photos, and other verification methods to confirm successful delivery to your customer. Logistics managers oversee and control the complexities involved in the process of moving goods, ensuring customer satisfaction and suitable warehousing.
Logistics giants like FedEx use this tool. Delivery software like Locate2u can help your drivers capture images and e-signatures to confirm a delivery has successfully been completed.
Specialized equipment such as truck fleets, conveyor belts, and forklifts is crucial in optimizing logistical processes and reducing overall costs.
Locate2u’s delivery management software is ideal for:
- Food delivery
- Same-day couriers
- Line haul
- Restaurant delivery
- Retail delivery
- Delivery drivers
- Product delivery
- Grocery delivery
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About the author
Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.
