A delivery driver app hosts powerful features like real-time tracking, automated scheduling, and paperless operations.
These features are designed to streamline your delivery process, reduce costs, and boost overall productivity.
Whether you deliver packages, food, or services, a delivery driver application offers unmatched advantages beyond simply getting from point A to point B.
Here are six ways a delivery driver app can help your business thrive while boosting productivity.
1. Easy Route Optimization Navigation With a Driver App
When using the right application, your drivers don’t have to pull over and try to figure out which route to take. A reliable and accurate driver app navigates drivers through peak traffic, odd weather, and peak season.
A premium app optimizes routes, which suggests the fastest and most efficient route. This saves your customers from figuring out which route will get them to the next stop the fastest in major cities.
Most free navigation apps don’t allow for multi-stop route planning, especially not for deliveries over 50 a day. A delivery app efficiently plans deliveries with multiple stops.
But remember, circumstances can change at any moment. That’s why it’s important to have a premium app that allows for real-time updates. When a delivery is added or removed, drivers are updated in real time.
Efficient routing saves fuel costs and time, making drivers more productive for the hours of labor they are paid to work.
2. Real-Time Tracking of Delivery Drivers
Real-time tracking determines the precise GPS tracking location of each delivery driver. It gives managers and customers comfort knowing where the drivers or their orders/packages are.
When delivery drivers know they are being monitored, it increases their accountability and productivity.
A delivery driver app can also track and monitor the driver’s performance. Metrics like speed, idling, and delivery times are shared with managers. This could also boost healthy competition between drivers to perform better.
For businesses, the app compiles a report of analyzed past routes to help determine where drivers can improve their driving skills.
This also helps fleet managers to ensure the wear and tear on the fleet is minimized.
3. Automated Scheduling Made Easy With Driver App
The pressure of scheduling all the stops for the next day’s deliveries can be stressful if you work with paper and manual systems.
However, a delivery driver app helps to assign deliveries automatically based on location and workload. If a driver is known for working extremely fast, it’s easy to assign that specific driver more stops.
For drivers who perform better in certain locations, using the driver app is helpful, which automatically assigns stops to that specific driver.
Using a delivery driver application gives certainty as drivers know precisely what is expected of them for the day. It also helps with load balancing by distributing tasks evenly among drivers.
For delivery drivers, it’s a communication and safety tool. If a driver faces issues in the field (like a flat tire), it’s easy to reassign deliveries.
4. Everything Digital: Paperless Operations for Drivers
If you still use paper schedules and checklists, it’s time to go digital. Paperless operations make it easier for delivery drivers on the road and need to speed up to get to all the stops.
Going digital with a delivery driver application eliminates physical receipts and paperwork that can easily get lost in a delivery van.
With digital proof of delivery (PoD), drivers can snap a quick photo and ask for an electronic signature to complete the PoD form.
Paperless operations eliminate physical receipts and paperwork, making it easier for drivers to return from a day shift. Everything is automatically loaded to the cloud, keeping it safe and in the right hands.
5. Driver Apps Are More Cost Efficient
Fuel is expensive, and it is the most expensive part of the delivery process. A driver app can help your business cut down on that fuel bill by using route optimization software, which is made easy with the driver app.
Going digital also has more financial benefits, cutting administrative and operational costs. Manual errors can cost your company dearly, making human errors when working with endless daily paperwork.
6. Enhanced Customer Experience With a Driver App
Customers want to know where their deliveries are every step of the way, so the driver app makes it easy to please your customers.
Delivery drivers can instantly communicate with customers via the app, indicating when their food is not yet ready for delivery or when a plumber is still en route to a customer.
Customers receive a real-time ETA that allows them to track and plan when a delivery driver will be at their front door. This is all part of boosting the customer experience. It eliminates any possible misunderstanding that can lead to a failed delivery.
When the customers feel more in control, it boosts reliability and trust.
About the author
Mia is a multi-award-winning journalist. She has more than 14 years of experience in mainstream media. She's covered many historic moments that happened in Africa and internationally. She has a strong focus on human interest stories, to bring her readers and viewers closer to the topics at hand.
