How a driver app can help your deliveries stay on track

Have you ever found yourself making frantic schedule changes, and last-minute route re-planning? Well, a driver app can save you from this picture. 

If you’re a logistics company owner, a courier service provider, or a retailer delivering items to customers, you know the struggle is real. 

With nearly a decade of experience in planning, dispatching, and scheduling truck transportation, and having personally dealt with cargo that needed to be shipped general cargo, I can tell you that nothing beats a good driver app.

In this article, we’ll take a look at how a driver app can better your delivery operations, complete with real-life scenarios. 

Let’s get you going so that your deliveries stay on track. 

How can real-time tracking improve my fleet management?

I’ve been here: Can’t find where my truck drivers are and losing sight of my cargo. 

I was always waiting beside the phone for updates and wondering if your driver was stuck in traffic, lost, or, worse, delivered the cargo to the wrong warehouse. 

With a driver app that features real-time tracking, you can kiss those frustrating days goodbye.

Why Is real-time tracking essential for on-time delivery? 

Picture this: You’re at the helm of your logistics operations, and suddenly you get a notification that one of your trucks is unexpectedly delayed due to a road closure. 

Let me tell you, road closures can derail your cargo movement. I’m talking from experience. 

With real-time tracking, you can:  

• See the driver’s location and communicate directly to re-route or adjust the delivery schedule. 
• Eliminate frantic phone calls
• Instant updates that keep you informed. 
• You can make informed decisions that directly impact your delivery team’s efficiency and customer satisfaction.

Driver app: Can I communicate with my driver?

Yes, you can. 

Remember the days when you had to rely solely on phone calls and handwritten notes to relay new cargo details or last-minute changes? 

Those were the days when miscommunication often led to missed deadlines or lost cargo. On many occasions our cargo had to be diverted quickly – the driver app solved this problem. 

Is using a driver app as simple as sending a text message? 

Yes, it’s pretty much that simple. 

The driver app functions similarly to texting but with added features tailored to logistics. 

How can you use it? 

• You can attach cargo details
• Send updated ETAs. 
• Send photos of new delivery instructions. 

My own logistics companies liked staying informed. Your drivers also need to stay on track, and the software can help them here. 

I’m thrilled that our logistics team traded old-school communication for something that makes our operations much easier. 

Can a few extra minutes really make a difference in logistics?

So, this may seem like a silly question. But looking deeper into the logistics industry, every minute counts. The answer here is: Absolutely. 

The time saved through route optimization can see your trucks handle more deliveries and enhance customer service. 

By minimizing delays and reducing the need for unscheduled stops, you ensure that your drivers are spending more time on the road and less time navigating the wrong road. 

How can a driver app streamline my documentation process?

Remember the days when your drivers had to pull over, scramble for paper, and write down new delivery instructions? It was like trying to solve a puzzle while stuck in traffic. 

I have been there too. I’ve had truck drivers lose a Delivery Note which we used for receiving cargo. This was a nightmare when it came to our company audits. 

The driver app is paperless, so deliveries are recorded on the software. I can’t tell you how many hours our company saved without having to go into a store room to retrieve a Delivery Note – or find evidence that cargo was indeed delivered. 

Let’s recap: Why your logistics business needs a driver app 

If you’re still on the fence, consider this: The logistics world is evolving, and technology is at the forefront of this change. 

From my own personal experience, a driver app put so much more time on my hands as a logistics manager. 

The software will allow your team to stay on track for each cargo movement. 

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