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Running a small or medium-sized business (SMB) often feels like spinning plates while on a rollercoaster ride. You’re managing operations, cutting costs, and trying to keep customers happy, all at the same time. Sound familiar? You need a fleet management
Proof of delivery (PoD) has transformed from a simple acknowledgment of receipt into a sophisticated business tool. It’s like a track record for all your deliveries, and at the same
Attracting customers is one thing, but keeping them can be challenging, especially if you don’t use dispatch planning. From on-time deliveries to real-time updates, dispatch and delivery is a fine
Royal Mail is stepping up to meet the surge in online shopping by introducing its own parcel lockers. The first of 250 lockers—reserved exclusively for Royal Mail customers—already live outside
Consumer trends for 2025 will be all about spending smarter – focused on saving money, living longer, and making choices that matter. A report from Euromonitor International looked at the
It’s the same problem year in and year out: Your cart is full, your credit card is ready, and excitement mounts, but then delivery delays happen. It’s frustrating for shoppers,
Customer experience (CX) hit an all-time low in 2024. In 2025, how brands choose to refine CX will make or brand businesses. But don’t despair. There is room for improvement.
Citizens Advice has released its fourth annual parcels league table, showing that Royal Mail and Amazon earned 3 out of 5 stars overall. However, overall customer service standards are declining.
What do scallops with boiled eggs, and margaritas with sushi have in common? They were all part of the wild ride that was the 2024 Uber Eats Cravings Report. The
Delivery management software can be your business’s hero, saving the day during high order volumes, complex routes, and eager customers awaiting their deliveries. Let’s set the scene: It’s a busy
Independent parcel carrier Yodel has teamed up with InPost, the UK’s largest out-of-home parcel locker network, to redefine last-mile delivery convenience. Through this partnership, Yodel will manage the final stretch
Courier companies, like Evri, are urging customers to plan and send Christmas gifts “as early as possible” to avoid disappointment. In an effort to alleviate the pressure this festive season,
The gloves are off, or should we say the letter has been delivered in Ofcom’s annual post monitoring report. Ofcom is the regulator for the communications services and postal industry
Walmart is once again redefining convenience with a new service that blends prescription medications and everyday essentials into a single, streamlined delivery. In its latest business move, the company is
Getting your post has just become a little faster. Philippine Postal Corporation (PHLPost) now has a first-of-its-kind drive-thru post office. This idea came from Davao City’s traffic regulations, which aim
Delivery company Evri has introduced new doorstep delivery options designed specifically for people with disabilities. The company announced a major partnership with disability equality charity, Scope. The new delivery features
