Delivery driver ratings are often the ultimate measure of how much customers enjoy their experience with your business and whether they will be coming back.
A delivery driver rating is largely impacted by the words staff use when interacting with customers, leaving a lasting impression on customers. Thoughtful phrases can
Australians will spend a record of $6.7 billion during Black Friday and Cyber Monday this year. This is according to fresh predictions by the Australian
Transport companies have vowed to do more to help transform the world’s transport systems and contribute to greener logistics. As part of World Sustainable Transport
Delivery driver ratings can make or break your logistics operations. Habits that seem small—like a missed update or careless handling—can seriously damage your drivers’ reputation
The US consumer is showing signs of strength, especially among upper-income earners who represent the majority of discretionary consumer spending by Americans. This is according
The ultralight and light aircraft market, which includes drones, is estimated to reach $17.29 billion by 2029, according to a new report by MarketsandMarkets. It’s
There is a growing gap in how many delivery workers are available across the UK, and it’s threatening to cause delays to shoppers this Black
Amazon is thinking out of the box again, with its glasses designed to boost delivery drivers’ productivity. Although Amazon has yet to confirm this, Reuters
A new global logistics partnership between DP World and SailGP will see the logistics giant provide end-to-end logistics across five continents during the global racing
A new survey about the role generative AI is playing in retail shopping has revealed that most US shoppers aren’t even aware that they are
Amazon has invested heavily in speedy delivery to improve its last mile delivery. More packages are arriving in a day or less. The retail giant
For e-commerce businesses, adopting last mile delivery software turns the most challenging part of logistics into a key opportunity to differentiate themselves. It costs half
Consumer expectations for last-mile delivery are shifting toward “real-time tracking, on-demand services, and better customer experience.” According to new research by Technavio, the last-mile delivery
US Postal Service (USPS), United Parcel Service (UPS), and FedEx have new shipping rates for 2025. USPS has announced that the USPS Board has approved
