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FedEx executive VP Mark Allen retires 

FedEx executive VP Mark Allen retires 

After 42 years at one of the world’s largest parcel companies, FedEx (NYSE: FDX), its executive vice president, Mark Allen, is retiring. He joined in 1982, the same year the first online marketplace, Boston Computer Exchange, opened its e-commerce business.  Allen witnessed the industry’s massive online purchasing boost when influential

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Enhancing customer satisfaction with real-time tracking

Enhancing customer satisfaction with real-time tracking

Delivery companies can appreciate that customer satisfaction is key to building your business.  Real-time tracking can help establish customer loyalty, and keep you ahead of the competition. In today’s busy world, the ever-demanding customers want deliveries fast.  Real-time tracking has changed the delivery landscape in that it places control into

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Quadient and Punch Pubs boost UK parcel locker access

Quadient and Punch Pubs boost UK parcel locker access

The UK is about to get better delivery and return services through parcel lockers, thanks to the business sector. Quadient, a global automation platform, has announced a new contract with Punch Pubs, a leading pub company in the UK. This partnership will deploy Quadient’s Parcel Pending locker network across 1,261

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